Most welcome.pk Privacy Policy

• Welcome to the most welcome.pk website the Site operated by KHUZAIMA ABDUL SALAM. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.

Comments

1. 1. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

1. 1. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where we must do so and we will only collect information if it is relevant to our dealings with you.

1. 1. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

1. 1. We will cease to retain your data or remove how the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected, and is no longer necessary for any legal or business purpose.

1. 1. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your username and password.

1. 1. Data that we collect
   2. We may collect various pieces of information if you seek to place an order for a product with us on the Site.
   3. We collect, store, and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Most welcome.pk  shall collect the following information where you are a buyer:

1. • Identity data, such as your name, gender, profile picture, and date of birth;

1. • Contact data, such as billing address, delivery address/location, email address, and phone numbers;

1. • Biometric data, such as voice files and face recognition when you use our voice search function, and your facial features when you use the Site;

1. • Billing account information: bank account details, credit card account, and payment information (such account data may also be collected directly by our affiliates and/or third-party payment service providers);

1. • Transaction records/data, such as details about orders and payments, user clicks, and other details of products and Services related to you;

1. • Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting, and location, device information, browser plug-in types, and versions, operating system, and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Site;

1. • Profile data, such as your username and password, account settings, orders related to you, user research, your interests, preferences, feedback and survey responses;

1. • Usage data, such as information on how you use the Site, products, and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;

1. • Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Site;

1. • Marketing and communications data, such as your preferences in receiving marketing from us and our third parties, your communication preferences, and your chat, email, or call history on the Site or with third-party customer service providers; and

1. • Additional information we may request you to submit for due diligence checks or required by relevant authorities as required for identity verification (such as copies of government-issued identification, e.g. passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Customer Terms and Conditions.

most welcome.pk shall collect the following information where you are a seller:

• • Identity and contact data, such as your name, date of birth or incorporation, company name, address, email address, phone number, and other business-related information (e.g. company registration number, business license, tax information, shareholder and director information, etc.);

• • Account data, such as bank account details, bank statements, credit card details, and payment details (such account data may also be collected directly by our affiliates and/or third-party payment service providers);

• • Transaction data, such as details about orders and payments, and other details of products and Services related to you;

• • Technical data, such as Internet protocol (IP) address, your login data, browser type and version, time zone setting, and location, browser plug-in types and versions, operating system and platform, international mobile equipment identity, device identifier, IMEI, MAC address, cookies (where applicable) and other information and technology on the devices you use to access the Site;

• • Profile data, such as your username and password, orders related to you, your interests, preferences, feedback and survey responses;

• • Usage data, such as information on how you use the Site, products, and Services or view any content on the Site, including the time spent on the Site, items and data searched for on the Site, access times and dates, as well as websites you were visiting before you came to the Site and other similar statistics;

• • Location data, such as when you capture and share your location with us in the form of photographs or videos and upload such content to the Site;

• • Marketing and communications data, such as your preferences in receiving marketing from us and our third parties and your communication preferences and your chat, email, or call history on the Site or with our third-party seller service providers; and

• • Additional information we may request you to submit for authentication (such as copies of government-issued identification, e.g. passport, ID cards, etc.) or if we believe you are violating our Privacy Policy or our Terms of Use.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request in the following ways:

If you are a buyer:

1. 1. Processing your orders for products:
      • • Process orders you submit through the Site;
      • • Deliver the products you have purchased through the Site for which we may pass your personal information on to a third party (e.g. our logistics partner) to make delivery of the product to you;
      • • Update you on the delivery of the products;
      • • Provide customer support for your orders;
      • • Verify and carry out payment transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) about payments related to you and/or services used by you. To verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers;

If you are a seller:

1. 1. Providing Services
      • • To facilitate your use of the Site;
      • • To ship or deliver the products you have listed or sold through the Site. We may pass your personal information on to a third party (e.g. our logistics partners) or relevant regulatory authority (e.g. customs) to carry out shipping or delivery of the products listed or sold by you;
      • • To respond to your queries, feedback, claims, or disputes, whether directly or through our third-party service agents;
      • • To verify your documentation submitted to us facilitate your onboarding with us as a seller on the Site, including the testing of technologies to enable faster and more efficient onboarding;
      • • To administer your account (if any) with us;
      • • To display your name, username, or profile on the Site;
      • • To verify and carry out financial transactions (including any credit card payments, bank transfers, offline payments, remittances, or e-wallet transactions) about payments related to you and/or Services used by you. To verify and carry out such payment transactions, payment information, which may include personal data, will be transferred to third parties such as our payment service providers;
      • • To assess your application for loan facilities and/or to perform credit risk assessments concerning your application for seller financing (where applicable);
      • • To provide you with ancillary logistics services to protect against risks of failed deliveries or customer returns; and
      • • To facilitate the return of products to you (which may be through our logistics partner).